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Quality Assurance Manager

Wallingford, CT 06492

Posted: 02/28/24 Employment Type: Full-Time Job Number: EB-6432309028

Job Description

The Quality Assurance Manager will be responsible for the development and execution of quality initiatives which support all the Global Practices and New England office locations. This will be an in-office position.

  • Responsible for the effective development and implementation of policies, procedures, work instructions, and guidelines that can be utilized for all client GPs and Locations in the New England area.
  • Support GPs and Locations in their development of specific programs which are customized for their services.
  • Develop Governance of Corporate Best Practice Library
  • Coordinate with all GP and Location Quality Managers to share best practices, tools, and techniques.
  • Assist in proper implementation of GP and LOC quality programs.
  • Support projects and proposals to summarize the corporate quality program.
  • Coordinate with Supplier and Construction Quality.
  • Develop Knowledge Capture Program which can be utilized across client
  • Revamp or Develop Quality Metrics Program
  • Conduct NQA-1, ISO 9001:2015, and project performance-based audits
  • Conduct root cause analysis
  • Coordinate, monitor, and implement training programs related to quality
  • Recommend continual improvement strategies and lead or participate in continual improvement projects
  • Implement Corporate Quality Events and Communication
  • Other duties as assigned

Job Requirements:

Qualifications - External

  • Bachelor's degree in related field from an accredited curriculum.
  • Minimum 7 years related experience.
  • ISO 9001:2015 experience preferred.
  • ISO 9001:2015 Lead Auditor training preferred.
  • Expert facilitation, collaboration, organization, and problem-solving skills.
  • Excellent planning and analytical skills.
Must demonstrate excellent oral and written communication skills; strong interpersonal skills; and the ability to clearly and effectively present complex information to all levels of employees and management.

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